FAQS

If your order was not a pre-order then it will be dispatched within 1-2 days of your order time. If your order was a pre-order, your order will be dispatched around the ETA date for the incoming stock specified in the product title and description at your time of purchase.

Yes! It’s perfect for fair-skinned individuals as people with this skin type have low levels of alpha-MSH. This is the substance in the body that causes skin darkening - and our solution mimics the action of this substance in the body! As such, people with fair skin types tend to have the most dramatic results. It also protects skin as it produces melanin which absorbs UV light. This is why darker individuals have lower rates of skin cancer and ageing.

It will take approximately 2-7 days for your order to arrive following dispatch depending on your location.

The Pematan solution works by way of biomimetic technology.

The way the body makes the melanin which gives a natural tan is by way of converting the amino acid Tyrosine via the enzyme Tyrosinase. The Permatan exclusive complex is designed to increase the bioavailability of both this enzyme and substrate amino acid Tyrosine, all of which are required for melanogenesis (melanin production). By increasing the bioavailability of these compounds in the skin, the amount of melanin produced is increased and the body produces a natural tan quicker. \n\nNormally, this process is regulated by the hormone alpha-MSH which is responsible for skin darkening, however, the Permatan formula enables an increase of melanogenesis even when alpha-MSH levels are low (i.e in individuals that are normally fair and cannot normally obtain a natural tan).

The Permatan formula does not contain alpha-MSH itself.

The solution is able to be absorbed by the nasal membrane and sublingual glands as our solution has molecules small enough to pass through these membranes. These membranes in particular are ideal for absorption as they are only a few cells thick.

Yes, you can! In fact, we strongly recommend using them together if you want to maximise your results. This is more effective than simply doubling your dosage, as there's only so much of the solution that the nasal membrane or sublingual glands can absorb at one time. By using both products simultaneously, you can target both areas and maximise the surface area available for absorption which allows for faster and darker results!

The nasal spray is a mist that is sprayed into the nasal cavity by inserting the nozzle into the nostrils (it is used exactly like a regular nasal spray for a cold or allergies). The sublingual drops, however, are a squeeze bottle that is used to apply a few drops of solution to the sublingual glands underneath the tongue. We recommend seeing the product descriptions for each respective product to see the full instructions.

The solution contained within the nasal spray and drops bottles are identical in their composition, concentration and volume for the respective sizes of each. The only difference is the bottle design.

The drops and nasal spray are equally effective when used separately, however we recommend using them together for best results (see above question).

We strongly recommend using the Jumbo Nasal Spray and Drops Bundle to maximise your results. Using the nasal spray and drops together simultaneously is more effective than simply doubling your dosage, as there's only so much of the solution that the nasal membrane or sublingual glands can absorb at one time. By using both products simultaneously, you can target both areas and maximise the surface area available for absorption which allows for faster and darker results!

Furthermore, the Jumbo Quadruple Strength Nasal Spray is not only more concentrated than the Triple Strength Nasal Spray, but it is also more than double the size. This means that not only will you get faster results, but you will also get much better value for your money.

Our products use new and disruptive technology and are developed with the purest and highest quality ingredients and reagants. This not only renders the Permatan solution expensive to produce but also very costly to develop initially. As such, the products cannot be feasibly sold for the same price as a traditional self-tanning lotion or similar products. 

Nonetheless, it is important to consider that not only is the tan acquired from our products much more flawless and natural-looking (as it actually provides a real tan via melanogenesis), but it is also much more long-lasting and requires far less maintenance. A Permatan tan will not fade for 6-12 months and provides some individuals with a permanent but subtle colour change that never fades back to their natural colour. The tan fades without becoming patchy like a fake tan, and as such it does not require the user to exfoliate their top layer of skin on a weekly basis as do most self-tanning products.

If you don't get any sun exposure, you can still achieve a slight colour change from the products. Some individuals find that their day-to-day sun exposure is enough to allow them to achieve a dark colour with the products, and we strongly recommend getting at least some UV exposure for best results.

It can be used with tanning beds - any UV exposure will accelerate results. However, use of sunbeds is not entirely safe even whilst using our products as whilst melanin helps block out damaging UV rays, it can only do so up to a point. People with naturally darker skin are less likely to get sunburned, but it can still happen with excessive sun exposure.

You also will not need to use a sunbed for nearly as long as before using the product to get the same colour change, however the exact timing will depend on your skin type, the machine and the desired colour.

We recommend getting an average of 15-30 minutes of sun daily which is the estimated sun exposure required for healthy vitamin D levels and will be more than enough for you to achieve great results!

Yes you can! If you only want a slight colour change then we advise only doing one spray a day, and from there you can adjust your dosage to suit the colour you desire to obtain.

Yes, it can provide people with both vitiligo and albinism with a tan. We have also had people with vitiligo and albinism report an improvement in their symptoms. However, it is not intended to treat either condition as such. This product is not a medication or therapeutic good but is rather intended for cosmetic purposes only.

The only reported side effect is that some people experience a slight decrease in appetite, however many see this as a benefit.

It is possible, albeit very rare, for a person to have a mild allergic reaction to the product. If you experience a rash, watery eyes, nausea or any other symptoms then it is possible that you are allergic to the product and we do not advise use is continued in these circumstances. 

Yes does! We recommend having a look at the results highlight on our Instagram page to see real results from real customers. 

The only way this would be effective would be if you sprayed the product onto your sublingual glands in a similar fashion to the sublingual drops. This is the only membrane in your mouth that is able to absorb the solution, so we don't advise spraying it anywhere else in the mouth as unfortunately, it would go to waste. 

It depends on your genetics and tends to vary between individuals from a few days to a few weeks. To speed up your results, you can use the quadruple strength products instead of triple strength, and you can also use the nasal spray and drops together! In addition, the more sun exposure you get in the middle of the day, the faster the product will activate.

How long it lasts depends on how dark you want to be but they usually last a few months! Your first bottle will probably last 3-5 weeks as there is an initial loading phase for first-time users. For the first month or two, we recommend using one spray in each nostril sprays 3x a day to let the melanin disperse throughout your body and also 3 sprays in each nostril right before sun exposure as this is the best time to use it! After that initial loading phase, you only need 3 sprays a few hours before sun exposure to stay super dark, so it will last a lot longer!

If you're looking for the best value option, we recommend the quadruple strength jumbo nasal spray as it's more concentrated and also contains more than double the volume of liquid. The jumbo nasal spray lasts 2-3 months.

If it's your first time, there is a loading phase and you will need to saturate your body by using it 3x per day for about 4-6 weeks, however after that you only need 3 sprays a few hours before sun exposure to stay dark, so it will last a lot longer!

All Permatan products should be stored in the fridge to keep the product sterile and preserve their quality. This is especially important after breaking the seal.

When refrigerated, all Permatan products last about 8 months! However, if they are stored on the shelf they will last only 4 weeks.

It takes most people 3-6 weeks to reach their desired colour.

The instructions for each product are in the product description.

Whilst there are no known adverse effects, we don't recommend that pregnant or breastfeeding women use the products as more testing is still required at this stage.

The products do not cause new hyperpigmentation as the distribution of melanin across the skin that results from our products is even. However, any existing hyperpigmentation will darken with the rest of the skin but the contrast between these areas and the rest of the skin will remain the same. This means the existing hyperpigmentation won't stand out more and is usually actually a bit more camouflaged by the tan. The effect will be very similar to what you might see when using fake tan on skin with hyperpigmentation.

If you do want a completely even skin tone, we recommend using tretinoin cream on the darker areas selectively which will work wonders to even the skin tone whether you are using Permatan or not!

Currently, we have Zip Pay available on our store. If you do not already have a Zip Pay account, you are able to make an account on the spot without leaving the checkout. Please note that you cannot pay with Zip Pay if you select the Shop Pay instant checkout option, and you will have to put your details in manually.